User Agreement
Before placing an order with Axtenra Fitness, please take a moment to read through these Terms and Conditions. Submitting an order through this Website means You accept everything set out below.
ATTENTION
This document is a binding agreement between You — the individual or entity accepting these terms ("You," "Your," or "Customer") — and Axtenra Fitness, which owns and operates this Website along with all of its content and functionality ("We," "Us," "Our," or "Company"). You and Axtenra Fitness are together referred to as the "Parties." This Agreement, together with any additional policies referenced or linked from this document, governs how You may access and use this Website and every page it contains.
ACCEPTANCE OF TERMS OF USE
By visiting, browsing, or ordering through this Website, You agree — fully and without reservation — to this Agreement and to Our Privacy Policy. If You do not accept these terms, please stop using the Website right away. Continuing to browse or completing a purchase confirms that You have read, understood, and accepted everything contained in this Agreement.
This Agreement represents the entire understanding between You and Axtenra Fitness regarding Your use of the Website, its content, and any products or services offered here, and it replaces any earlier discussions or agreements on the same topics. It is intended to be enforceable under the Electronic Signatures in Global and National Commerce Act. You show Your acceptance through any action demonstrating agreement — including clicking a button labeled "I Agree," "Place My Order," "Submit," or similar wording — or simply by using the Website, whether or not You have actually read these terms. We suggest keeping a saved or printed copy for Your own records.
You also agree not to access or use this Website in a way that would break the laws of Your state, province, or country. A "last modified" date appears at the end of this page; if that date hasn't changed, no updates have been made since then. A new date means the document has been revised, and the revised version applies immediately once published.
Credit Card Descriptor
Placing an order authorizes Us to charge Your card once for that purchase; this authorization expires once the order is complete, so You'll need to re-enter Your card details for any future order. On Your statement, this charge will show up under the descriptor axtenrafitness.com. Questions about a charge should go to Our customer service team.
Products And Prices
Here is the complete current range of products and offers available through Our store:
PulseTrack Smart Jump Rope (29.90 USD), FormGrid Push-Up Board (49.90 USD), FlexCore Resistance Kit (39.90 USD), IronPinch Grip Trainer (6.90 USD), RollPoint Recovery Set (14.90 USD), ArcDrive Ab Wheel (19.90 USD), StrideLock Ankle Straps (9.90 USD), TempoCube Interval Timer (59.90 USD)
Delivery Cost
Standard shipping is free on every order. Every order is tracked, and We email You the tracking number as soon as it ships. Orders ship within 3–5 business days and arrive via USPS.
Refund Policy
Any fraudulent or unauthorized charge is refunded in full, shipping and handling included — call +1 (337) 555-0188 to start that process. Outside of those cases, refunds are granted at Our discretion.
You have 30 days from the date You receive Your order to request a refund, whether the item has been opened or not. We issue one refund per product ordered; We won't process repeat refunds for the same item unless what arrived was defective, and We may decline refund requests from customers who ask for them repeatedly or, in Our view, in bad faith.
To process a refund, We'll need Your name and delivery address — missing or incorrect details will slow things down. Once a refund is approved, expect it to post to Your card within about 15 business days, depending on Your bank. For anything refund-related, reach out to Our Customer Service Department.
Return Policy
Start a return by calling customer service for a Return Merchandise Authorization (RMA) number, which You should write on the outside of Your package. Send the item to Our fulfillment center within 30 days of receiving it. Return shipping is Your responsibility and will be deducted from Your refund. Once Our fulfillment center receives and verifies the return, We'll issue Your refund to Your original payment method, usually visible on Your statement within about 15 business days.
Return Address: 201 RUE BEAUREGARD STE 202, LAFAYETTE, LA 70508, USA
Email: support@avenlonutrition.com
Phone: +1 (337) 555-0188
CS Hours: Monday–Friday, 9:00 AM–5:00 PM CT
Fulfillment Address –
Kova Tech – 10802 Capital Ave, Unit 6A, Garden Grove, CA 92843, USA
Shipping Terms
Your order ships in the quantity purchased, within 3–5 business days, delivered via USPS. Note that packages do not go out on Saturdays, Sundays, or holidays. Axtenra Fitness cannot promise an exact delivery date or time, and does not refund or credit shipping or handling fees tied to USPS deliveries.
To reach customer care or billing, call Our toll-free line: +1 (337) 555-0188.
LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTY
EVERYTHING AVAILABLE THROUGH THIS WEBSITE, INCLUDING ALL PRODUCTS AND CONTENT, IS PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT THE LAW ALLOWS, Axtenra Fitness DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY OTHER VIOLATION OF RIGHTS. UNDER NO CIRCUMSTANCES WILL Axtenra Fitness, OR ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, OR AGENTS, BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR CONNECTED TO THIS AGREEMENT, OUR PRIVACY POLICY, OUR PRODUCTS, OR YOUR USE OF THE WEBSITE OR ANY PRODUCT — REGARDLESS OF THE LEGAL THEORY BEHIND THE CLAIM, INCLUDING CONTRACT, TORT, STRICT LIABILITY, OR WARRANTY. Axtenra Fitness TAKES NO RESPONSIBILITY FOR ERRORS OR OMISSIONS ON THE WEBSITE, FOR GUARANTEEING THAT ISSUES WILL BE FIXED, OR FOR ENSURING THE WEBSITE AND ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL CODE; NOR IS Axtenra Fitness RESPONSIBLE FOR OUTAGES, DELAYS, OR INTERRUPTIONS IN DELIVERING WEBSITE CONTENT, FOR LOSSES TIED TO USING THAT CONTENT, OR FOR THE CONDUCT OF OTHER USERS, ONLINE OR OFF. Axtenra Fitness MAKES NO PROMISES ABOUT THE ACCURACY, RELIABILITY, OR CORRECTNESS OF MATERIALS FOUND ON ANY Axtenra Fitness WEBSITE. ANY NECESSARY REPAIR, SERVICE, OR CORRECTION IS ENTIRELY AT YOUR OWN COST. YOU AGREE THAT Axtenra Fitness'S TOTAL LIABILITY FOR ANY CLAIM IS CAPPED, IN THE AGGREGATE, AT THE LESSER OF (I) USD $500.00, OR (II) THE TOTAL AMOUNT YOU PAID Axtenra Fitness DURING THE ONE (1) MONTH BEFORE THE EVENT YOUR CLAIM IS BASED ON — REGARDLESS OF WHETHER Axtenra Fitness WAS AWARE SUCH DAMAGES WERE POSSIBLE. THE WARRANTIES SET OUT IN THIS AGREEMENT ARE THE ONLY ONES THAT APPLY, IN PLACE OF ANY OTHER WARRANTY, WRITTEN OR SPOKEN, EXPRESS OR IMPLIED, THAT MIGHT OTHERWISE ARISE BY AGREEMENT OR BY LAW, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NONE OF THESE WARRANTIES EXTEND TO ANY THIRD PARTY. SOME STATES DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO PART OF THE ABOVE MAY NOT APPLY TO YOU.
REPRESENTATIONS
Axtenra Fitness genuinely wants to help Our customers feel their best, but Our fitness accessories are intended for general exercise use and are not medical devices; they are not meant to diagnose, treat, cure, or prevent any disease. Anything We publish on this Website or send by email is meant as general information only, not medical guidance — please don't rely on it to diagnose or treat a health issue without talking to Your doctor first. Our Products aren't intended for anyone under 18, nor are they meant to address a medical condition such as obesity. If You have a medical condition — including but not limited to stroke history, high blood pressure, heart, liver, kidney, or thyroid issues, diabetes, anemia, depression, anxiety, or any other psychiatric condition, a relevant family history, or if You take prescription, over-the-counter, or herbal medication — please consult a physician before use, and stop using the Product right away if You notice any adverse or unwanted effect. We do Our best to keep Product information accurate, though much of what We share about Our Products and their effectiveness comes from outside sources such as news outlets, published studies, and research organizations ("Third Parties"). Axtenra Fitness cannot guarantee that information from these Third Parties is error-free, and doesn't endorse them or the methods behind their conclusions. All specifications, performance claims, and other Website information are for illustration only and don't guarantee that a Product will match those exact details.
Axtenra Fitness cannot promise that any Product will deliver specific results for You, or that Your experience will match that of other customers — outcomes differ from person to person based on factors like age, weight, diet, and activity level.
By using this Website, You agree to follow all applicable U.S. laws and regulations. Website content is protected under United States copyright and trademark law as well as international treaties. Axtenra Fitness makes no claim that this content is suitable or lawfully accessible everywhere, and accessing it from places where it would be illegal is prohibited. If You choose to visit this Website from outside the United States, that's Your own decision, and You're responsible for complying with the laws where You are.
Use of Individual Information
We never sell or share Our customers' information with anyone.
YOUR REPRESENTATIONS
By using this Website, You confirm You are at least eighteen (18) years old, and You agree not to use the Website or its features to: post or transmit content that's unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or that invades someone else's privacy; pretend to be another person or organization; upload or send anything containing viruses or other code, files, or programs meant to disrupt, damage, or limit any software, hardware, or telecommunications equipment; interfere with or disrupt the Website, its services, its content, or any connected servers or networks, or ignore the rules and policies that govern those networks and services; or break any applicable local, state, national, or international law, intentionally or not.
Without Our prior written permission, You also agree not to: copy the Website, except where this Agreement or the law expressly allows it; build derivative works from the Website or its content; strip out copyright or other ownership notices; frame the Website using any framing technique; use hidden meta-tags built around Our name or marks; deep-link to internal Website pages; bypass any encryption or security measure on the Website (including using stolen credentials or someone else's login to reach a restricted area); run data mining tools, bots, or similar scraping software against the Website; use any tool or method meant to interfere with how the Website, its server, or its features normally operate; or place an unreasonable or disproportionate load on the Website or its infrastructure.
TERMINATION OF AGREEMENT
This Agreement stays in force for as long as You access the Website, use any of its features, or place an order through it. Axtenra Fitness may end this Agreement without notice, or refuse to sell to anyone it reasonably believes has broken these Terms, misused Our Products or services, or failed to provide enough information for Us to verify their identity, address, or other contact details.
INDEMNITY
You agree to defend, indemnify, and hold Axtenra Fitness — along with its affiliates, officers, directors, shareholders, employees, contractors, service providers, and agents — harmless from any claim, action, loss, liability, expense, cost, or demand (including reasonable legal and accounting fees, subject to Louisiana's applicable cost-taxation guidelines) resulting directly or indirectly from Your use or misuse of the Website, Your inability to use it, or Your breach of this Agreement. Axtenra Fitness will promptly notify You by email of any such claim and will cooperate fully, at Your expense, in its defense. If We don't hear back from You promptly, We may defend the claim ourselves and seek full reimbursement from You.
DISPUTE RESOLUTION BY BINDING ARBITRATION
If a dispute comes up, We each agree to first reach out to the other with a written explanation of the issue, any relevant documents, and a proposed resolution. Send disputes to Us in writing at Kova Tech – Axtenra Fitness, 201 RUE BEAUREGARD STE 202, LAFAYETTE, LA 70508, USA; We'll respond by letter to the billing address You provided Us.
No Trial By Jury
TO THE EXTENT THE LAW PERMITS, EACH OF US GIVES UP THE RIGHT TO A JURY TRIAL IN ANY LAWSUIT, ARBITRATION, OR OTHER PROCEEDING.
No Class Actions
YOU AGREE NOT TO COMBINE YOUR CLAIM WITH ANY OTHER PERSON'S OR ENTITY'S CLAIM, OR TO BRING A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE, IN ANY LAWSUIT, ARBITRATION, OR OTHER PROCEEDING.
GOVERNING LAW
This Agreement, and any dispute connected to it, to Your use of Our Website, Our Intellectual Property, or any other matter involving Axtenra Fitness, is governed exclusively by the laws of the State of Louisiana, without regard to conflict-of-law rules.
SEVERABILITY
If a court finds any part of this Agreement invalid or unenforceable, that part will be enforced to whatever extent is still permitted, and the rest of the Agreement stays in full effect.
NO WAIVER
If Axtenra Fitness doesn't enforce a provision at some point, that doesn't waive Our right to enforce it later. If a court finds any term unenforceable, that finding won't affect the validity of the remaining terms, and the invalid term will simply be removed from the Agreement.
HEADINGS
Section headings exist only for convenience and don't affect how this Agreement is interpreted.
COMPLETE AGREEMENT
This Agreement is the entire understanding between the Parties regarding Your access to and use of the Website and Your purchase and use of Our Products, replacing any earlier written or spoken agreements on the same subject.
Company Address :
Kova Tech.
201 RUE BEAUREGARD STE 202, LAFAYETTE, LA 70508, USA
Support Telephone Number: +1 (337) 555-0188
Support Email Address: support@avenlonutrition.com
Last modified: August 3, 2026